Information We Collect
We collect information that helps us operate the website, process orders, provide support, and improve site
performance. The information we collect depends on how you use the site.
Account & checkout details. Name, email, phone (if provided), billing/shipping address, and order details.
Payment processing information. Payments are handled by our payment providers; we do not store full card numbers on our servers.
Customer support messages. Information you submit when contacting us (e.g., email content, order number, attachments).
Website usage data. IP address, device/browser data, pages viewed, and basic analytics events (often via cookies).
How We Use Your Information
We use information to operate the store, fulfill orders, communicate clearly, and maintain a consistent and
secure experience for visitors and customers.
Order processing. Confirm orders, fulfill shipments, send updates, and handle returns where applicable.
Support & communication. Respond to inquiries, resolve issues, and provide documentation-related assistance.
Site operations. Improve performance, troubleshoot errors, and protect against fraud or abuse.
Marketing (optional). If you opt in, we may send product/news updates; you can unsubscribe anytime.
Cookies & Tracking Technologies
Cookies are small files stored on your device that help websites function properly and remember preferences.
We may use cookies and similar technologies for essential site functionality, analytics, and (where enabled)
marketing measurement.
You can manage cookies through your browser settings. Disabling certain cookies may impact checkout, account
access, or site features.
Essential
Preferences
Analytics
Marketing (if enabled)
Sharing & Third-Party Services
We share information only as needed to operate our store and deliver services. This may include payment
processors, shipping carriers, analytics providers, and customer support tools.
These providers may process information on our behalf and are expected to handle it securely and only for the
purposes of providing their services. We do not sell personal information.
Payments. Payment providers process transactions and may collect required billing information.
Shipping. Carriers receive shipment details to deliver packages and provide tracking.
Analytics. Tools that help us understand site performance and improve user experience.
Data Retention
We keep information only as long as necessary for order fulfillment, customer support, recordkeeping, security,
and legal or compliance obligations. Retention periods may vary depending on the data type and purpose.
Security
We use reasonable administrative, technical, and physical safeguards designed to protect information from
unauthorized access, loss, misuse, or alteration. No method of transmission or storage is 100% secure, but we
work to maintain a strong security posture.
Your Choices & Rights
Depending on your location, you may have rights related to your personal information, including access,
correction, deletion, or objection to certain processing. You can also opt out of marketing emails at any time
using the unsubscribe link in those messages.
Access. Request a copy of information we hold about you.
Correction. Ask us to correct inaccurate or incomplete information.
Deletion. Request deletion where applicable (some records may be retained for legal reasons).
Marketing opt-out. Unsubscribe anytime; transactional emails may still be sent.
Children’s Privacy
Our website is not intended for children, and we do not knowingly collect personal information from children.
If you believe a child has provided information to us, please contact us so we can take appropriate steps.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal
requirements. The updated version will be posted on this page with a revised effective date.
Effective date: February 3, 2026
